Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: [7 May 2024]
This Privacy Policy governs the manner in which [Hong Kong eCommerce Supply Chain Association HKecSC] collects, uses, maintains, discloses, processes, and manages the data of its visitors and customers. We are committed to safeguarding the privacy of our users and ensuring the confidentiality of the personal information provided to us. This Privacy Policy applies to the website [www.hkecsc.org] (hereinafter referred to as the "Website") and any related services offered by us.
By accessing or using the Website, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.
1. Information We Collect
We may collect personal identification information from users in various ways, including but not limited to when users visit our Website, register on the Website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. The types of personal information we may collect include, but are not limited to:
- Contact information (such as name, email address, mailing address, and phone number)
- Demographic information (such as age, gender, and location)
- Payment information (such as credit card details or other financial information)
- Usernames and passwords for account registration
- Information provided through customer support channels
- Information provided voluntarily by the user
We may also collect non-personal identification information about users whenever they interact with our Website. This may include browser name, device type, operating system, internet service provider, and other technical information.
2. Use of Collected Information
We may collect and use personal information for the following purposes:
- To provide and improve our services: We use the information to deliver the products, services, and information you request from us and to enhance your experience on our Website.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
- To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
3. Protection of Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Website.
4. Data Sharing
We do not sell, trade, or rent users'personal identification information to others.However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with ourpartners, trusted affiliates, and advertisers for the purposes outlined above. We may also share information with third-party service providers who assist us in operating our Website and conducting our business, as long as they agree to keep this information confidential.
5. Third-Party Websites
Users may find advertising or other content on our Website that links to the sites and servicesof our partners, suppliers, advertisers,or other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.
6. Compliance with Legal Requirements
We will disclose personal information when required by law or in response to a valid legal request. We may also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as otherwise required by law.
7. Children's Privacy
Protecting the privacy of children is especially important. Our Website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete such information from our files.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes made to the policy will be reflected on this page, and the effective date will be updated accordingly. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at [info@hkecsc.org].
By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
Last updated: [7 May 2024]